Everything you'd want to know — before listing.

We charge a base fee of 5% on revenue and a performance incentive of 15% on Gross Operating Profit (GOP). This means our earnings scale with your property's profitability — our interests are directly aligned with yours. We don't earn more by simply filling your property; we earn more when it's actually profitable.

We operate a predictable monthly payout cycle. We collect rent from your tenants, deduct our fees and operating expenses transparently, and remit your share on a fixed date every month — typically by the 7th. You get a reconciled statement alongside the payout, so the numbers always line up.

GOP = Revenue − operating expenses (housekeeping, maintenance, utilities, vendor costs, on-site staff, etc.). We share a clear monthly breakdown of revenue, costs and GOP, so you can verify the performance fee against the same numbers we do.

No hidden charges. Onboarding (assessment, listing prep, photography, listing publishing) is included as part of getting your property live. Any one-time setup work outside the standard scope (e.g. major refurbishment) is quoted upfront with your written approval before we begin.

Our base fee is on actual revenue earned, and the performance incentive is only on profit. If your property doesn't earn, you don't pay a base fee on phantom revenue — and there's no performance incentive without profit. The model is designed to put PropertyPlush in the same boat as you.

Everything operational — tenant sourcing, screening, onboarding, housekeeping, maintenance, rent collection, issue resolution, vendor management and common-area upkeep. You don't need to manage any operational aspect of your property. You stay focused on ownership decisions; we run the asset.

Yes. All housekeeping and maintenance operations are managed by our in-house team to PropertyPlush's hospitality-grade standards. Owners don't need to coordinate with any external vendors — we have AMCs and a vetted vendor network where in-house teams aren't appropriate (e.g. specialised lift maintenance, HVAC).

Through our city-wide demand network, digital channels, and referral base. Every applicant goes through a screening process — KYC, background checks, employment/business verification, and reference checks where applicable — before being matched to a property.

We do. Our operations team handles tenant communication, dunning, escalation and exit. For any legal step (notices, eviction proceedings), we coordinate with empanelled legal partners and keep you informed at every stage. You don't take a single tenant call unless you want to.

Utility coordination, AMCs, fire-safety compliance, and statutory upkeep records are part of our scope. Owner-side obligations (property tax, capex decisions, statutory ownership filings) stay with you, but we maintain the records and reminders so nothing slips.

We manage Homes (1–4 BHK apartments and independent houses), Villas (standalone & gated-community), Plots (residential land), and Farm Lands. Each category has a tailored operating playbook, but the same standard of service.

Yes. For new homes we run "ready-to-rent" prep: deep clean, snag list, utility activation, photography and listing. For under-renovation properties we'll either wait for handover or coordinate with your contractors during finishing — your call.

WiFi, professional housekeeping, proactive maintenance, 24/7 support, 3-tier security and the PropertyPlush app — all built into the rent. This is why retention is high and why your revenue stays steady.

For plots and farm lands the playbook focuses on asset protection — boundary upkeep, periodic patrols, fencing checks, encroachment monitoring, statutory compliance, and a named caretaker for farm lands. You get monthly site reports with photos.

Office spaces, retail shops, showrooms, warehouses, co-working, restaurants & cafes, industrial spaces, manufacturing units, shopping malls, amusement parks, sports clubs, hotels, healthcare & clinics, event venues, and schools — across single-tenant and multi-tenant assets.

The structure is the same — base fee on revenue + performance incentive on GOP — but specific rates and scope are quoted per asset. Commercial assets vary widely (a single retail shop vs a multi-floor office vs a hotel), so we share a written commercial proposal after the on-site assessment.

Yes. Lobbies, lifts, restrooms, parking, landscaping, HVAC, electrical, plumbing, fire-safety systems and access control are all in scope. We maintain audit-ready records for statutory compliance, AMCs and vendor SLAs.

Yes. We do a clean handover from your current manager (or in-house team) — tenant data, vendor contracts, AMCs, statutory records, financial reconciliation. Tenants typically don't see any disruption; if anything, service quality goes up from week one.

Today our operating footprint is Bengaluru and immediate metropolitan zones. For larger commercial assets in nearby Karnataka markets, we evaluate on a case-by-case basis. Talk to us — if it makes sense to operate, we will.

Typically 7–10 days from agreement signature for residential properties, and 10–21 days for commercial assets — depending on the scope of facility takeover and the state of existing operations. We share a written timeline before signing.

Property documents (title/lease as applicable), KYC, current tenancy/AMC contracts (if any), keys/access, and contact details for any existing vendors or staff. We handle the rest — listing, photography, screening, paperwork.

Yes. The assessment includes a site visit, condition note, demand & rent-band analysis, revenue forecast and an indicative fee proposal. You're under no obligation to sign — and we're upfront if your property is better off self-managed.

Our agreements include a clearly documented exit clause — typically a 60–90 day notice period for residential and 90–180 days for commercial, depending on contract complexity. We hand back tenants, vendors, statutory records and financials in clean shape — no lock-ins or hidden fees.

Yes. Owners receive monthly performance reports covering occupancy, revenue, expenses, GOP, ticket SLAs and payout breakdown — plus access to a real-time dashboard. You don't need to ask; the numbers come to you.

Operational decisions sit with us. Capex above a pre-agreed threshold, vendor changes for major AMCs, and tenant approvals for high-value commercial leases are owner-approved. The threshold is set in your management agreement.

You get a dedicated relationship manager and a written escalation matrix. For urgent matters, our 24/7 ops team is contactable directly. Most issues you'll only hear about in the monthly review — because they're already resolved.

Yes, where it makes sense. If you have a long-standing vendor or a preferred AMC, we can keep them in the loop. If you have an existing on-site team, we can either retain & upskill them or transition them out — your call. The goal is your asset's performance, not our process orthodoxy.